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The Send Direct Mail action mails a physical postcard or letter, through your Lob account, to the headquarters of each company that matches an automation.

Before you start

  • Connect Lob in Settings → Integrations.
  • Design your postcard or letter templates in Lob, and add a return address there. Avina uses the templates and return addresses from your Lob account.

Set it up

  1. In the automation’s Then… step, choose Send Direct Mail.
  2. Choose Postcard or Letter.
    • Postcard: choose a size (4x6, 6x9, or 6x11), a front template, and a back template. A return address is optional.
    • Letter: choose a template and a return address. Both are required.
  3. Activate the automation. Avina tells you which fields are still required before it can be activated.

How it’s sent

  • Each matching lead gets one piece of mail per automation.
  • Mail goes to the company’s headquarters address, addressed to the lead’s contact.
  • US addresses are checked for deliverability before sending. If Avina can’t find a street address, or the address isn’t deliverable, the lead shows as Failed with the reason.
  • International postcards must be 4x6 and need a return address.

Personalize your templates

Your Lob templates can use these variables:
Direct mail costs real money per piece. Gate the automation with tight filters, for example an Account ICP Grade of A, and a high-intent audience such as pricing page visitors.